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Customs Clearance

With over 35 years of experience in the customs brokerage industry, Master Cargo provides a comprehensive range of services to businesses of all sizes. Our in-house customs brokerage department is staffed by experienced professionals who are experts in Israeli customs regulations.

We work closely with our customers to ensure that their shipments are cleared through customs quickly and efficiently, saving them time and money.

Customs Clearance

  • Working with preliminary information and paperwork, such as tax calculations and cost estimates, to provide customers with essential information before the shipment arrives. This helps to prevent delays and ensure the timely and efficient release of the cargo.

  • Classification and valuation of goods.

  • Working with the Global Gate system - Master Cargo was the first company in Israel to implement the Global Gate system, which is a digital platform that simplifies and streamlines customs clearance. The system is paperless and uses digital signatures, provides access to multiple data sources in a single database.

  • Tracking and providing computerized reporting on shipment status at all times, including real-time alerts and issuing status reports according to customer requirements.

  • Dedicated handling and cooperation between all company's departments.

  • Accumulating a vast knowledge allowing us to solve any problem quickly and efficiently, providing advice, guidance, and handling the complexity of release processes.

  • Providing services to customers and businesses in a wide range of industries: high-tech, automotive, chemicals, hazardous materials, technology, food, automotive, furniture, toys, textiles, and more.

  • Customs brokerage for non-standard cargo, such as: hazardous materials, high-value goods, agricultural and organic products, large and exceptional cargo, perishable and temperature-controlled products, pharmaceuticals, and military equipment.

  • Consulting on trade agreements, classification and definition of goods origin, customs tariffs, exemptions.

  • Representing the customer to the authorities in cases of disputes with the authorities.

  • Instructions on special cargo trade and security issues checks.

  • Payment of taxes and fees to customs and port authorities.

  • Coordinating transportation from the port, as well as a fast release of goods from customs.

  • Customs brokerage branches are located at Ben Gurion Airport, in Haifa, in Ashdod and at border crossings.

Approvals and licensing departmant

  • Handling of various permits with government agencies - Standards Institute, Ministry of Health, Ministry of Communications, Ministry of Industry, Trade and Labor, Ministry of Economy and more.

  • Providing required permits as needed.

  • Tracking and providing real-time updates throughout the process, using Electronic Data Interchange (EDI).

  • Payment of taxes and fees to customs and port authorities. Managing payments with customs authorities.

  • A professional team with extensive experience, responsible for providing comprehensive advice on trade agreements, import legality, letters of credit, and the issuance of permits and licenses from all relevant authorities.

Customs Cleaerance

Approvals and licensing 


Consulting Services

Master Cargo provides professional cosulting in the field of shipping and customs clearance, accompanies the customer from the planning stage to the arrival of the shipment to the warehouse. Solving various and complex issues along the process, dealing with products, projects, and unique and challenging situations. 


Ground Freight

Master Cargo operates a distribution and transportation network from all ports to all destinations in Israel. Storage in all types of warehouses, including bond warehouses, free warehouses, food warehouses, and more. We manage logistics network, from the receipt of goods in storage facilities to the distribution.


Air Freight

Master Cargo has a significant air freight capacity. We are able to offer fast deliveries and cargo clearance on a regular basis, with the ability to negotiate with airlines and offer customized pricing to our customers. We deliver shipments of any weight or size to a variety of destinations around the world – door to door.


Sea Freight

Master Cargo specializes in the transportation of a wide variety of sea freights, tailored to the customer's needs. We offer regular LCL (Less than Container Load) services from ports in Asia, Europe, and the United States; storage solutions, negotiations, and agreements with shipping companies.

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